Privacy

Who we are

We are Spikes Cavell Analytic Ltd.,(‘Spikes Cavell’ / ‘we’ / ‘us’ / ‘our’) a company registered in England and Wales under registered number 4917291 and our registered office is at The Walbrook Building, 25 Walbrook, London EC4N 8AQ. United States Privacy Statement This statement sets out our Privacy Policy and explains what personal information we collect from users of this website and what we do with that information. If you have any queries about this policy or our information practices, please contact us using the details given at the end of the policy. Please note that this policy only applies to this website and not to any other websites including any that are linked to it.

Consent

By using this website you signify that you have consented to our collecting and using the personal information that you provide to us in accordance with this Privacy Policy. You will also be deemed to have read and accepted this Privacy Policy. We may change this Privacy Policy at any time by publishing revised or new terms on this website. By continuing to use this website after we change our Privacy Policy you accept and will be bound by its terms.

The information that we collect about you

This Policy applies to all information we receive from you, whether you are registering on our website or for any other purpose. During the course of your use of this website, we will collect two types of information:

  1. Aggregated Information – this website automatically gathers certain statistical information such as the number and frequency of visitors. This information is only used in the aggregate and individuals cannot be identified from it. This aggregated information helps us to measure how individuals use the website so that we can continually improve it.
  2. Personal Information – we require personal information from you in order for us to perform the services offered by this website and to fulfil your requests.

What we do with your personal information

Your personal information may be used in a number of ways:

  1. Providing you with the services that you have requested, including dealing with your requests and queries and maintaining our records and for other administrative purposes.
  2. For the purposes of operating our systems properly and to protect ourselves and/or our users.
  3. We may also share statistical information gathered by us about you to other Spikes Cavell companies and to other reputable organisations, but the information we provide will not include details that would allow these organisations to identify you.
  4. For marketing purposes – please see the section entitled ‘Marketing’ below.
  5. We may disclose personal information about you to government agencies, fraud prevention agencies and other lawful and/or competent authorities to comply with applicable laws, court orders or lawful government requests.

Marketing

We may from time to time send you information by email, telephone or post. If you do not wish to receive such information, all our communications give you the opportunity to unsubscribe.

Your Statutory Rights

You also have the right to receive a copy of all the personal information that we hold about you under S7 of the Data Protection Act 1998 by submitting a Subject Access Request. The statutory fee is currently £10.

Cookies

Cookies are small files that are transferred to your computer’s hard drive when you access our website. These files are text-only strings that are entered into the cookie file or “memory” of the browser on your computer. We use cookies to;

  1. record your preferences; and
  2. remember you on subsequent visits to our website.

Most computers are set up to accept cookies. You may set your browser to refuse cookies, however you may not be able to access many of the features and/or products and services that we provide if you do.

Information Security

We recognise the importance of keeping your personal information secure and take reasonable steps to ensure that our online transactions are secure and that we protect the privacy of information provided to us. We have strict security and confidentiality procedures covering the storage and disclosure of information in order to maintain confidentiality; prevent unauthorised access; and to comply with the Data Protection Act 1998.

Contact Details

If you have any queries about our Privacy Policy or our information practices, you may contact us by writing to Spikes Cavell Analytic Ltd, 1 Northbrook Place, Newbury, RG14 1DQ.