Payment Recovery

Duplicate Payment Assessment & Payment Recovery

No matter how sophisticated your systems and processes, inadvertent overpayments are inevitable. A typical large public sector accounts payable team makes hundreds of thousands of payments to thousands of suppliers. Complex and time consuming authorization processes, over reliance on temporary staff or simple human error mean that even the strictest of controls can't completely eliminate the risk of you paying a supplier more than they are owed.

Our payment recovery audit team undertake a forensic analysis of your transactional data and supplier statements to identify, validate and ultimately recover inadvertent overpayments, missed credits and unapplied cash that have gone undetected by your pre and post payment controls.

Public sector focussed

Since 2003 our spend analysis and spend management solutions have underpinned the efforts of more than 1000 public bodies worldwide to deliver cash savings, measure progress and manage compliance. As specialists in the public sector we understand the need for strict security and sensitivity in our interaction with your staff and suppliers.

No recovery, no fee

Our fees are fully contingent and are based upon an agreed percentage of actual monies recovered. In the unlikely event that we make no recoveries, there is no fee to pay. 

Prevention is better than cure

We conduct a structured and systematic review of your existing systems and processes to assess the likely causes of inadvertent overpayment. Our "root cause analysis" will help you identify how to avoid overpayments in the future.